From a dropped payment to recovered revenue in 5 minutes, without human intervention.
01
Payment Fails
A customer attempts to check out, but their bank is down or they run out of time. Our Razorpay webhook integration instantly detects the failure.
02
Guardrail Evaluation
Retry evaluates the cart size, root cause, and time of day. If the cart is ₹1,500 and it's 2 PM, the AI decides a Voice Call is the best approach.
03
Automated Intervention
Our Sarvam Voice Agent calls the customer in their native language (Telugu/Hindi). The agent gently asks if they need help and secures a promise to pay.
04
Revenue Recovered
The customer completes the UPI payment, and the case is closed automatically.